Company Formation Leader in Europe

Last updated: 15 July 2026

This Privacy Notice explains how Incwell Europe Corporate Services Limited collects and uses personal data relating to business contacts who visit www.incwell.eu, submit an enquiry or communicate with us by email, or WhatsApp. It applies to individuals acting on behalf of a company or other organisation, self-employed professionals and other business contacts.

1. Data controller

Incwell Europe Corporate Services Limited is the controller of the personal data described in this Notice.

Company number: 780778.
Registered office: C/O Coyle & Company, Society Street, Ballinasloe, Galway, Ireland, H53 FD35.
Privacy contact: info@incwell.eu.

2. Personal data we collect

Depending on how you contact us, we may collect:

• your name, business email address, telephone number, job title, company name and country;
• the information contained in your enquiry and subsequent communications;
• details about the service, jurisdiction or business matter in which your organisation is interested;
• communication metadata, such as date, time, sender, recipient and channel used;
• technical and security information generated when you access the Website, such as IP address, browser type, device information, requested pages, timestamps and server-log data; and
• information you choose to provide when contacting us through WhatsApp or another external communication platform.

Please do not submit passports, identity documents, banking credentials, health information, criminal-record information or other sensitive material through the general Website enquiry form unless Incwell has specifically requested it through an appropriate secure channel.

3. How we use personal data and our legal bases

We process personal data for the following purposes:

• To receive, assess and respond to business enquiries. The legal basis is our legitimate interest in managing B2B enquiries and developing our business and, where the individual is personally a prospective contracting party, taking steps at that person's request before entering a contract.
• To prepare proposals, arrange calls and maintain a record of communications. The legal basis is our legitimate interest in organising and documenting commercial communications and, where applicable, pre-contractual steps.
• To operate, maintain, troubleshoot and secure the Website, forms, server and communications systems. The legal basis is our legitimate interest in ensuring the security, integrity and proper operation of our systems.
• To prevent spam, fraud, abuse, cyber incidents and unlawful use. The legal basis is our legitimate interest in protecting Incwell, Website users and third parties.
• To comply with legal, regulatory, tax, accounting or professional obligations and respond to competent authorities. The legal basis is compliance with a legal obligation.
• To establish, exercise or defend legal claims and manage disputes. The legal basis is our legitimate interest in protecting our legal rights.

We do not currently use contact-form data for behavioural advertising or automatically add Website contacts to a mass-marketing mailing list. If we introduce newsletters or other unrelated electronic marketing, we will provide the necessary information and use an appropriate lawful basis.

4. Whether you must provide the data

Providing personal data through the Website is voluntary. However, we may be unable to respond properly if you do not provide sufficient contact details and information about the business enquiry.

5. Who receives personal data

Personal data may be accessed or received, where necessary, by:

• authorised Incwell personnel and contractors who need the information to respond to the enquiry;
• IONOS and other hosting, email, communications, security, maintenance or IT service providers acting under appropriate contractual arrangements;
• professional advisers, insurers, auditors or service providers where reasonably necessary;
• suitably qualified local specialists or business-service providers where this is necessary to assess or progress the requested service and subject to appropriate confidentiality obligations;
• WhatsApp/Meta when you choose to use WhatsApp as the communication channel; and
• courts, regulators, tax authorities, law-enforcement bodies or other public authorities where disclosure is required or permitted by law.

We do not sell personal data.

6. International transfers

Incwell is established in Ireland and may handle enquiries relating to services in other countries. Some recipients or technology providers may process personal data outside the European Economic Area. Where a transfer requires a safeguard under data-protection law, Incwell will rely on an adequacy decision, approved contractual safeguards or another lawful transfer mechanism, as applicable.

7. Retention

We keep personal data only for as long as reasonably necessary for the purposes described above.

As a general rule, enquiry and pre-contractual correspondence that does not lead to an engagement may be retained for up to 24 months after the last substantive communication. Technical and security logs are normally retained for no longer than 12 months, unless a security incident, legal obligation or claim requires a longer period.

If your organisation becomes a client, data relating to the engagement will be retained under the applicable client privacy information, engagement terms and statutory retention requirements. Incwell may retain limited information for longer where necessary to establish, exercise or defend legal claims or demonstrate compliance.

8. Your data-protection rights

Subject to the conditions and exceptions in applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request erasure of personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• receive certain personal data in a portable format where the legal requirements are met;
• withdraw consent at any time where processing is based on consent, without affecting earlier lawful processing; and
• lodge a complaint with the Irish Data Protection Commission.

To exercise a right, email info@incwell.eu and clearly identify your request. We may ask for information reasonably necessary to verify identity and protect personal data from unauthorised disclosure.

9. Complaints

We ask that you contact us first so that we can investigate and respond. You also have the right to lodge a complaint with the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland (www.dataprotection.ie), which is the Irish supervisory authority.

10. Automated decision-making

Incwell does not use Website enquiry data to make decisions based solely on automated processing that produce legal or similarly significant effects.

11. Security

Incwell applies organisational and technical measures designed to protect personal data against unauthorised access, alteration, loss, disclosure or destruction. No internet transmission or storage system is completely secure, so users should avoid sending unnecessary confidential information through open web forms or third-party messaging services.

12. Other websites and WhatsApp

The Website may link to external websites and communication services. Their operators process personal data under their own privacy information. If you contact us using WhatsApp, both Incwell and the WhatsApp service provider may process information associated with that communication.

13. Changes to this Notice

We may update this Privacy Notice to reflect changes in law, technology or our processing activities. The current version and update date will be published on the Website.